Willie David Hair Privacy Policy

1. Who We Are

Willie David Hair is a luxury salon based in Miami, Florida, specializing in healthy hair restoration, silk presses, and luxury haircare services.

Our website and online booking are operated through HighLevel, a secure client management and scheduling platform.

For privacy-related questions, contact:
📧 [email protected]
🌐 www.SilkPressKing.com

2. What Information We Collect

When you book an appointment, join our email list, or interact with our site, we may collect:

Personal Info: Name, email, phone number, and contact preferences.

Booking Details: Appointment history, stylist notes, and service preferences.

Payment Information: Processed securely through HighLevel and its partner payment gateways (e.g., Stripe).

Technical Info: IP address, browser, device type, and cookies for analytics.

Marketing Preferences: Email or text subscription choices.

We collect only the information necessary to deliver your service and improve your experience.

3. How We Use Your Information

We use your data to:

Process and confirm bookings.

Communicate about appointments or promotions.

Deliver services and manage payments.

Improve our salon operations and website performance.

Send marketing updates (only if you’ve opted in).

You can unsubscribe from marketing messages at any time by clicking “unsubscribe” in our emails or replying “STOP” to texts.

4. How We Protect Your Information

Your privacy and security are a top priority.
We use secure systems, SSL encryption, and password-protected access within HighLevel to protect your information.

We never sell or rent your personal data to third parties.
We may share limited data only with trusted service providers who help us operate (e.g., payment processors or email marketing tools).

5. Your Data Rights

Depending on your location, you may have the right to:

Access the data we hold about you.

Request correction or deletion of your data.

Withdraw consent for marketing at any time.

To make a request, email [email protected].
We’ll process your request promptly — typically within 30 days.

6. Cookies and Tracking

Our website uses cookies and analytics tools (like Google Analytics and HighLevel tracking) to understand how visitors use our site.
These help us improve your browsing experience.

You can disable cookies anytime in your browser settings.

7. Payments and Security

All online payments are handled through HighLevel and Stripe using secure encryption technology.
We do not store or have access to your full credit card information.

8. Data Retention

We keep your data only as long as needed to provide our services or meet legal obligations.
For example:

Booking and service history: up to 5 years

Payment and transaction data: up to 7 years (for tax compliance)

9. Minors

Our services are intended for adults and clients over the age of 18.
If you’re under 18, please have a parent or guardian book on your behalf.

10. Policy Updates

We may update this Privacy Policy periodically to reflect changes in technology, law, or our business operations.
The latest version will always be available on www.SilkPressKing.com with the effective date listed above.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is used, contact:

Willie David Hair – Privacy Office
📧 [email protected]
🌐 www.SilkPressKing.com